Technology Help Desk Hours
Fall and Spring Semester
Phone support
Monday through Thursday: 8 a.m. to 7 p.m.
Friday: 8 a.m. to 5 p.m.
Saturday: Closed
Sunday: 12 p.m. to 5 p.m.
Walk-in support
Monday through Friday: 8 a.m. to 5 p.m.
Saturday and Sunday: Closed
The Help Desk is open for limited hours during semester breaks and closed on all observed holidays per the university calendar.
Summer I and Summer II Semester
Phone and walk-in support
Monday through Friday: 8 a.m. to 5 p.m.
Saturday and Sunday: Closed
Semester Breaks (Spring Break and Winter Recess)
Phone and walk-in support
Monday through Friday: 8 a.m. to 5 p.m.
Saturday and Sunday: Closed
The Help Desk is closed on all observed holidays per the university calendar.
After-hours help desk
An after-hours help desk provides support for Elearning issues when the on-campus help desk is closed. Please note that other types of issues will be escalated to the on-campus help desk for resolution during normal business hours. To reach the after-hours help desk, call (269) 387-4357. You can also email your issue directly to helpdesk@wmich.edu and you will receive a response the next business day.