Instructional Technology Center

The Instructional Technology Center (ITC) offers in-person and virtual support to guide you through troubleshooting technological questions related to the Learning Management System (LMS), Elearning, and WMU Essential Studies (WES). We can also assist with building Elearning content for you as well as show you how to navigate Mediasite, iClicker, publisher content and any other LMS tools. Don't let your frustration get the better of you – use your time wisely and contact us today.

Email @email or call (269) 387-6958 during our live support hours, Monday through Friday from 8 a.m. to 5 p.m. You can also schedule an in-person or virtual appointment with one of our experts. 

The ITC has also created articles and videos related to navigating, troubleshooting, and using Elearning and other WMU-supported learning software for courses. These step-by-step resources walk you through the Learning Management System in an easy-to-follow way and should answer some of the most frequently asked questions. If you find that these resources are unclear, or do not resolve your technical problems fully, please don't hesitate to contact us. Looking for accessibility-related articles and videos? Visit our Accessibility Support page. 

Guides

  • (to share with your student)
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Videos

Tech Tips

Looking for quick self-help videos that cover some of the most common features in Elearning? Watch as our Instructional Technology Specialists show you—in 5 minutes or less—how to complete a variety of tasks in Elearning. 

Quiz Submission Views and Feedback
How to delete a grade item and extra credit
Lockdown browser settings
How to use question pools
Dropbox: how to apply a category and associating to gradebook
How to find and pin courses in Elearning
Checking your grade scheme before submitting grades
How to insert a mediasite video into Elearning
How to release final grades in Elearning
How to assign an incomplete
How to move and delete content

Workshops

If you'd like to take a deeper dive on a particular topic, watch a recording of one of our LMS Fundamentals workshops. Our goal is to help you connect with students and make teaching and learning more enjoyable by building a welcoming and functional online space. 

Discussions and Quizzes
Gradebook and Dropbox
Quizzing
Synchronous Quizzing

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